MIS reports are detailed documents used to track, analyze, and manage SMS delivery and performance.
- Overview of SMS Delivery: They show a grid divided by days and hours, displaying the count of SMSes delivered each hour.
- Daily and Hourly Breakdown: Rows represent dates, and columns represent hours, making it easy to see when the highest volume of SMSes was sent.
- Total SMS Sent Per Day: The last column shows the total number of SMSes sent each day.
- Performance Analysis and Troubleshooting: These reports help analyze campaign performance and troubleshoot issues such as undelivered SMSes or problems with specific Sender IDs.
- Data-Driven Decisions: The insights from MIS reports enable organizations to optimize SMS campaigns and improve efficiency.
| Category | Description |
| Download file Type | CSV, XLSX |
| Data report available | Past 45 days |
| Report contents | TUC ID |
| UUID | |
| Campaign Name | |
| Channel | |
| Api Key | |
| Smpp Id | |
| Template Id | |
| Entity Id | |
| Header | |
| Mobile | |
| Operator | |
| Circle | |
| Request Time | |
| Submit Time | |
| Delivery Time | |
| Message | |
| Message Length | |
| Credits | |
| Dlr Status | |
| Error Code | |
| Error Description |
Here is the step-by-step guide to using the MIS section on Aura:
Step 1: Click on the desired count, such as hourly or daily total.
Step 2: Click “Search” on the following page.
Step 3: View detailed information such as:
- Sender ID
- Mobile Number
- Operator
- Circle
- More details shown in the image below.
Here, you can track the number of SMS sent via Web, API, and SMPP. If you need specific details for a particular method like Web, API, or SMPP, you can choose the respective options.
The status of your SMS will be displayed in colored boxes – Submitted, Delivered, Awaited, or Failed. These boxes will indicate the counts of each status.
Step 4: Refine your data with filters like Mobile, Sender ID, Campaign Name, Template ID, and Limit (to set the number of entries per page) by clicking on Search.
Step 5: Download : Click to download campaign-wise data and select the file format (CSV or XLSX) from the dropdown.
Download All : Click to download complete data and select the file format (CSV or XLSX) from the dropdown.
